Customer Reviews: Read 27 more reviews...
 THE BEST YET December 4, 2008
By markcus.
I fully agree with all the other KDL 20S3020 reviews on the picture and sound quality but I do have one niggle, i.e. no one touch sub-titles button. Most people will not need this feature but I do for the following reasons:
My wife has normal hearing and puts up with the sub-titles for my benefit; however it would be nice to turn these off if I'm not watching.
Even when I am watching there are times when the sub-titles are out of sync with the commentary as in news broadcast and sport commentaries etc.
To access sub-titles or cancel them requires TEN button presses, try it.
If anyone know of a shortcut please let me know.
Other than this at my age, 81, an easier to follow manual would be nice.
That said; don't go for anything inferior in quality Sony must be the best to date
Fantastic November 1, 2008
Got the TV (Real part number KDL-20S3020) with a 24Hr turnaround delivery from Amazon after only taking (free) supersaver delivery. Maybe things are quiet in terms of stock turnover?
All set up and tuned in using default settings and auto tuning in less than 10 mins. This is a very easy to drive digital TV, with a bonus of a proper accessible power switch on top of the set so you don't have to turn off at the wall socket.
The picture is very very good, matching other Which? best buys I've had in the past. And the sound is much better than alternatives.
Yes it is about 100 more than the cheapest you could get at this size, but first impressions are that it is well worth it.
Build quality is great and the wide choice of connectors (2 scarts) are well positioned. Finally, this 'silver' trim finish is more of a gun-metal grey, so a nice alternative to the all black versions.
 Amazon and HDNL strike again October 11, 2008
7 out of 32 found this review helpful
Congratulations Amazon on yet another item that I will never see.
Last Christmas you managed to not deliver my Ipod and this year, for an 80th. birthday present I won't be receiving my Sony tv.
Home delivery network deserve a special thanks for their contribution. Whilst I think it's commendable that you employ idiots who would otherwise be unemployed, this doesn't really help me.
I hold my hand up and admit that I was at fault for using Amazon again after last year, and for that I apologise to myself.
As for the tv review, I'm off to Currys so will be able to write a review shortly.
Thanks again Amazon, smashing job.
Thanks also for the helpdesk lady I spoke to who asked me, after I had complained about Amazon, 'is there anything else Amazon can do for you'.
I have a large tax bill to pay so perhaps the Amazon/HDNL tag team could make that disappear as well.
Love your work,
Livid of Watford.
Ideal bedroom TV September 21, 2008
1 out of 1 found this review helpful
I was looking for a new bedroom TV to replace my 15" Trinitron.
Looking around at various models, i was impressed by this TV's elegant design and simplicty.
The picture is good. Motion is smooth and grain is low, while colour is rich for LCD.
The menus look basic, but do the job and offer plenty of options. The remote is good and channel switching is quick and precise.
Perhaps the biggest surprise is the sound quality. Sound is sweet, detailed and weighty compared to most rivals which seem harsh and thin. The TV has a line-in so could even double as an iPod dock.
After deciding on this TV i ordered it from amazon and it arrived within 2 days, in perfect condition. Setup was easy and my PS3 looks fantastic in HD.
The only criticism is the viewing angle - which could better - although this is an issue with LCDs in general.
Overall this this is an excellent little TV.
 Disappointing Analogue Subtitles September 18, 2008
2 out of 3 found this review helpful
As we are not in a Freeview area we have to use the analogue tuner on this model & as a member of our family is hard of hearing, the subtitle facility is of great importance to us.
We were highly satisfied with our old Sony CRT TV, so Sony was a natural replacement choice. The KDL-20S3000 kept losing the analogue subtitles & we had to change channels back & forth to reinstate them. Wonderful Amazon (I echo all the other's reviews regarding their excellent sevice) sent another TV which I ran alongside the 1st TV via a multi-TV aerial amplifier. The same problem occurred on both TVs at different intervals.
Sony UK said that the new dual (analogue/digital) tuners are more sensative & require a stronger reception signal. I was disappointed as reception was fine with my old CRT TV & this TV's fault wasn't rectified with an amplifier.
The KDL-20S3000 is a lovely TV if you don't rely on subtitles. Maybe Sony should review the robustness of their tuners rather than blame the strength of reception signals.
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